I called the air-conditioning people around 10:00 a.m. on Thursday to ask what time the crew would be at the house to install the new unit. The receptionist/office manager didn't know that a crew was supposed to be there; the repairman who was at the house on Wednesday was not in the shop on Thursday, and the office had not heard from him. I called my friend who had been helping me with all these arrangements, and she took over; I was upset and crying (and worried about how much it was costing me to run a small--probably old--window unit to keep the dog and me cool).
The owner of the company called me a little later and explained that the repairman was sick; in fact, he was at the doctor's office because his blood pressure was extremely high. The owner assured me that someone would be at my house on Friday morning to take care of my situation.
The two-man crew was there by 9:00 Friday morning, and worked ALL DAY. They had to make a trip to the shop to manufacture some parts (fittings) and then to the parts place to get Freon. However, there was one last wire to be hooked up, and the installer said it was supposed to have come from the factory already hooked to the proper terminal. He was afraid to hook it up because he was afraid it would damage the unit. He said he'd try to get a repairman by yesterday afternoon, but that someone would definitely be here Saturday morning to finish.
The owner called again late Friday evening to see if everything was all right. He had been on another line when the installer called him, so he didn't know about the latest snag. He also assured me that someone would be here Saturday morning...and he was right. The original repairman got here around 9:15, and had everything hooked up and running by 10:15. I have the thermostat set on 74, but I'll probably bump it up to 76 after the house cools off from being stuffy and closed up for four days.
I thank God for friends and family to help me handle stressful situations. I thank Him for the window unit that kept the dog and me comfortable; for being able to afford the television set-up in the bedroom so I could watch television while I was "stranded"; for being able to afford a laptop and wireless internet so that I was able to keep in touch with the "cyber-world"; and for able to afford to have this new unit installed. It may make things a little tight for the next three months, but if I decide to move in the next few years, it will have added to the value of the house.
My great-niece (13 1/2 months) will be in town for an hour or so this afternoon. She'll be at her Grammy's house (my sister) for a short visit, and that's just up the hill from my house. What fun...
Saturday, July 14, 2007
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1 comment:
Glad it was resolved for you!
Have fun with your niece!
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